Could AI Have Helped Avoid IndiGo Meltdown?
Published on: Dec. 19, 2025, 3:48 p.m. | Source: NDTV Profit
An unforgettable IndiGo flight delay 13 years ago revealed cracks in its famed efficiency — and how the airline learned from it. Fast forward to today, IndiGo faces a major meltdown despite advanced AI tools and years of preparation. Why did technology fail, and what lessons can businesses learn about crisis management and operational resilience?
