Freshworks to cut 11% jobs as AI reshapes software industry
Published on: May 6, 2026, 6:19 a.m. | Source: The Economic Times
Freshworks announced significant job cuts, reducing its workforce by 11% or approximately 500 employees. This move comes as the business software company navigates industry-wide disruptions driven by rapid advancements in artificial intelligence. The company cited AI's role in product development and automation of routine tasks as key factors.
