Grievances in general, health insurance jump 41% in FY25
Published on: Feb. 6, 2026, 12:46 a.m. | Source: The Economic Times
Policyholder complaints against insurance companies, particularly for health covers, surged in FY25. Grievances in general and health insurance jumped 41% to 1,37,361. Standalone health insurers saw a 33% rise. Claims settlement issues, including repudiation and delays, were the primary cause. Life insurance complaints focused on survival claims and servicing. Irdai is addressing mis-selling concerns.
