RBI revamps business correspondent model to boost last mile delivery of financial services
Published on: April 6, 2026, 7:43 p.m. | Source: The Economic Times
The Reserve Bank of India is overhauling its business correspondent system. New service points, Business Correspondent-Banking Outlets and Business Correspondent-Banking Touchpoints, will be introduced. This aims to improve customer service and expand financial inclusion across India. Banks must conduct thorough checks on new correspondents. These changes are proposed to enhance banking access.
