Sitharaman urges GST officers to be polite, empathetic toward honest taxpayers
Published on: Oct. 24, 2025, 2:36 p.m. | Source: The Economic Times
Finance Minister Nirmala Sitharaman urged GST officers to be polite and empathetic towards honest taxpayers, emphasizing technology for faster approvals and grievance redressal. She stressed timely conclusion of disciplinary proceedings against officers to ensure accountability and prevent misconduct. The minister also called for proactive trade facilitation and avoiding suspicion towards all taxpayers.
